NEWS

Release date:Mar. 20, 2020

【Important Notices】About performance ticket refund (Part 1)

NEWS:Information

Regarding Mark TEH "A Notional History" which was postponed, those who purchased the performance tickets will receive a refund. The refund method differs depending on the place of purchase, so please check the corresponding explanation page.

Postponed performance

Mark TEH "A Notional History"

Date and Time
13:30/18:00 on Saturday, March 28, 2020
13:30 on Sanday, March 29, 2020

Ticket refund

Since the postponement schedule has not been determined, those who purchased the performance ticket will be refunded. The refund procedure and refund period in each play guide are as follows.

Even if the performance is held on the postponed schedule, the ticket you have will be invalid. Please note that you will have to purchase a new ticket for the theater.

■Those who purchased at Ticket Pia

Please check the details of the refund on the following page.

http://t.pia.jp/guide/refund.jsp

Refund period : March 25, 2020 (Wed)-April 24, 2020 (Fri)

*The procedure differs depending on the transaction method of the ticket. After confirming the transaction method, please proceed to the explanation page of the applicable refund method.

■Those who purchased with eplus

Please check the details of the refund on the following page.

http://eplus.jp/refund-toiawase/

Refund period : March 25, 2020 (Wed)-April 24, 2020 (Fri)

*The refund method differs depending on the ticket transaction method and payment method. Go through the chart to find out how to refund.

■Those who purchased with Saitama Arts Theater

Please check the details of the refund on the following page.

https://www.saf.or.jp/information/detail/1067

Refund period : 10:00 am, March 25, 2020 (Wed) - 11:00 pm, April 24, 2020 (Fri)

*The refund method differs depending on the payment method of the ticket price. Carefully check the relevant sections.

〈Inquiry about ticket refund〉

TEL:+81-48-829-1225 (Weekdays only 8:30~17:15)