NEWS

Release date:Apr. 2, 2020

【Important Notices】About performance ticket refund (Part 2)

NEWS:Information

Refunds will be given to those who purchase tickets for paid performances that have been postponed. The refund method differs depending on the place of purchase, so please check the corresponding explanation page.

Postponed performance

■Saitama Gold Theater × SUGAWARA Naoki "Yomichi Ni Hi wa Kurenai” (Night Never Gets Darker) Omiya Version

【Date and Time】
Friday, April 10, 2020
Saturday, April 11, 2020
Sunay, April 12, 2020
Friday, April 17, 2020
Saturday, April 18, 2020
Sunday, April 19, 2020
From 16:00 on each day〈6 performances in total〉

【Venue】
Saitama City (Omiya) city area

■OiBokkeShi Home theater "Ahozora"

【Date and Time】
Saturday, May 2, 2020
Sunday / Holiday, May 3, 2020
Monday / Holiday, May 4, 2020
Tuesday / Holiday, May 5, 2020
From 16:00 on each day〈4 performances in total〉

【Venue】
A House in Omiya

■FAIFAI (快快) "Ginga Tetsudo no Yoru (Night on the Galactic railroad)"

【Date and time】
Wednesday, May 13, 2020
Saturday, May 16, 2020
Sunday, May 17, 2020
From 19:30 on each day〈3 performances in total〉

【Venue】
"Rolling stock station" on the first floor of The Railway Museum

*We have refunded tickets for Mark TEH "A Notional History" scheduled to be held on March 28 (Sat) and March 29 (Sun) 2020. For details, please check the following page.

Ticket refund

Since the postponement schedule has not been determined, those who purchased the performance ticket will be refunded. The refund procedure and refund period in each play guide are as follows.

Even if the performance is held on the postponed schedule, the ticket you have will be invalid. Please note that you will have to purchase a new ticket for the theater.

■Those who purchased at Ticket Pia

Please check the details of the refund on the following page.

http://t.pia.jp/guide/refund.jsp

Refund period : April 2, 2020 (Thu) - May 22, 2020 (Fri)

*The procedure differs depending on the transaction method of the ticket. After confirming the transaction method, please proceed to the explanation page of the applicable refund method.

■Those who purchased with eplus

Please check the details of the refund on the following page.

http://eplus.jp/refund-toiawase/

Refund period : April 2, 2020 (Thu) - May 22, 2020 (Fri)

*The refund method differs depending on the ticket transaction method and payment method. Go through the chart to find out how to refund.

■Those who purchased with Saitama Arts Theater

Please check the details of the refund on the following page.

https://saf.or.jp/information/detail/1081

Refund period : 10:00 am, April 2, 2020 (Thu) - 11:00 pm, May 22, 2020 (Fri)

*The refund method differs depending on the payment method of the ticket price. Carefully check the relevant sections.

〈Inquiry about ticket refund〉

TEL:+81-48-829-1225 (Weekdays only 8:30~17:15)